Terms of Service
Last updated: April 21, 2026
Spirit Street helps you create one-of-a-kind apparel by generating (or refining) artwork with AI, previewing it on real products, and fulfilling your order through print-on-demand production. These Terms govern your use of our website, tools, and services.
1. Agreement to these Terms
By accessing or using Spirit Street (the “Service”), you agree to these Terms and our Privacy Policy. If you don’t agree, do not use the Service.
2. Eligibility and accounts
You must be able to form a legally binding agreement to use the Service. If you create an account, you’re responsible for maintaining the confidentiality of your credentials and for activity under your account.
- Guest checkout: You can order without an account, but you may have fewer ways to access order history and certain features.
- Accurate information: You agree to provide current, complete, and accurate information (especially shipping details).
3. Custom designs, AI generation, and user content
Spirit Street lets you submit text prompts, upload images, and generate or edit designs (“User Content”). You keep any rights you have in your User Content, but you give us a limited license so we can run the Service.
- License to operate: You grant Spirit Street a worldwide, non-exclusive, royalty-free license to host, process, reproduce, modify (for formatting/production), and use your User Content to generate previews, create print files, submit orders to fulfillment partners, and provide customer support.
- AI outputs: Generated images are produced by third-party AI providers. Outputs may be similar to designs created for others and may not be unique. Spirit Street makes no representation or warranty that AI-generated content is accurate, appropriate, non-infringing, or fit for any particular purpose. AI models may produce unexpected, inaccurate, or offensive results. You acknowledge that the platform cannot and does not guarantee that any AI-generated design is free from third-party intellectual property claims.
- Prompt interpretation: AI systems interpret prompts algorithmically. Spirit Street does not guarantee that generated designs will match your intent, expectations, or instructions. Variations in output are inherent to AI generation and are not a defect in the Service.
- User responsibility for generated content: You are solely responsible for evaluating whether any design — including AI-generated designs — is appropriate, lawful, and non-infringing before using, downloading, or ordering it. The availability of any design on the platform does not constitute endorsement, approval, or any representation by Spirit Street regarding its legality, accuracy, or suitability.
- You represent you have rights: You represent and warrant that you own or have obtained all rights, licenses, permissions, and consents necessary to submit your User Content and to order products featuring that content (including permissions from any person depicted and rights to any logos/brands, where applicable).
- Your responsibility: You are solely responsible for ensuring your prompts, uploads, and any resulting designs do not violate any applicable law, infringe any third-party intellectual property or other rights, or breach these Terms — regardless of whether the content was AI-generated or user-supplied.
Copyright and trademark — your sole responsibility. You, and not Spirit Street, are solely and exclusively responsible for any copyright infringement, trademark infringement, right-of-publicity violation, passing off, unfair competition, or any other intellectual-property or related claim arising out of or connected to (a) any prompt you submit, (b) any image or reference material you upload, (c) any AI-generated design produced in response to your prompt or inputs, and (d) any product you order featuring any such design. Spirit Street has no obligation to screen, review, clear, or verify the originality, ownership, or legal status of any prompt, upload, or generated design, and any automated or manual filtering Spirit Street may perform is a best-effort measure only and does not shift responsibility to Spirit Street. If you prompt for, reference, or intentionally produce content that resembles, imitates, or incorporates the intellectual property of a third party (including fictional characters, logos, brands, celebrities, artwork, or other protected material), you accept all resulting legal and financial consequences.
4. Prohibited content and conduct
You agree not to use the Service to create, upload, request, or order content that:
- Infringes copyrights, trademarks, publicity/privacy rights, or other intellectual property rights.
- Is unlawful, harmful, or designed to harass, threaten, or defame.
- Includes explicit sexual content involving minors or any exploitative content (zero tolerance).
- Includes instructions or content intended to facilitate wrongdoing.
- Attempts to interfere with the Service (e.g., scraping, reverse engineering, abuse of APIs, or security probing).
Spirit Street reserves the right, at its sole and absolute discretion, to reject, refuse, remove, or cancel any design, order, or account for any reason or no reason, without prior notice and without obligation to explain the basis for its decision. This includes, but is not limited to, designs that Spirit Street considers potentially infringing, objectionable, or otherwise inconsistent with these Terms or the spirit of the Service.
5. Third-party services (AI, payments, and fulfillment)
Spirit Street relies on third-party providers to deliver the Service. For example:
- AI providers: to generate and edit designs based on your prompts and uploads.
- Stripe: to process payments.
- Print-on-demand fulfillment: to print, pack, and ship your items.
Third-party services are subject to their own terms and policies. While we choose partners carefully, we do not control third-party systems and can’t guarantee their uninterrupted availability.
6. Orders, previews, and production realities
Spirit Street sells custom, print-on-demand items (for example: t-shirts, hoodies, and crewnecks). Because products are custom-made, production begins after payment is confirmed.
- Previews are guides: On-screen mockups are approximations. Color, placement, scale, and texture can vary based on garments, printing methods, and monitors.
- You approve the final: You’re responsible for reviewing your design, size, color, and shipping information before placing an order.
- Address accuracy matters: If you enter an incorrect or incomplete address, your order may be delayed, returned, or lost. Re-shipping costs (if applicable) may be your responsibility.
7. Commercial resale prohibited
Products purchased through Spirit Street are intended for personal use only. You may not resell, distribute for profit, or commercially exploit any products or designs created through the Service without prior written authorization from Spirit Street. Any unauthorized commercial resale is a violation of these Terms and may result in account termination and legal action.
8. Pricing, taxes, and shipping
Prices are shown at checkout. Taxes and shipping may be added based on your location and order details. Shipping timelines are estimates and can vary due to production and carrier conditions.
International orders may be subject to customs duties, taxes, or carrier fees that are not collected by Spirit Street and are the customer’s responsibility.
9. Payments
Payments are processed by Stripe. Spirit Street does not store your full payment card number. You authorize us to charge the total shown at checkout and to share necessary order details with our payment and fulfillment partners.
If you initiate a chargeback without contacting us first, it may delay resolution. Please reach out to team@spiritstreet.ai so we can help.
10. Cancellations, returns, and refunds
Because items are custom-made, we generally can’t accept returns or exchanges for reasons like wrong size, color preference, or a change of mind. However, we’ll make it right if there’s a production defect or we shipped the wrong item.
- Defects / wrong item: Contact team@spiritstreet.ai with your order number and photos within a reasonable time after delivery.
- Cancellations: If production hasn’t started, we may be able to cancel; once a job is in production or shipped, cancellations may not be possible.
- Shipping damage / lost packages: If a package arrives damaged or appears lost, contact us and we’ll work with the carrier/fulfillment partner to investigate and resolve.
11. Intellectual property
The Service (including the website, software, and branding) is owned by Spirit Street and protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our permission.
If you believe content on Spirit Street infringes your copyright, contact team@spiritstreet.ai with details sufficient for us to locate the material and evaluate your request. We may remove or disable access to allegedly infringing content and may terminate repeat infringers where appropriate.
12. Disclaimers
The Service is provided “as is” and “as available.” We don’t guarantee that AI outputs will be error-free, unique, or suitable for every use case, or that the Service will always be uninterrupted.
To the maximum extent permitted by law, Spirit Street disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. You acknowledge that printing and fulfillment involve real-world variables and that slight differences in color, placement, and material can occur.
You are solely responsible for the prompts you submit and the designs you generate, use, or order through the Service. Spirit Street expressly disclaims any and all liability arising from or related to AI-generated content, including but not limited to claims of intellectual property infringement, defamation, obscenity, or any other harm resulting from such content. The presence of any design on the platform does not imply that Spirit Street has reviewed, approved, or endorsed that content.
Spirit Street is not responsible for (and does not endorse) User Content. You are solely responsible for the designs you create and order, including for ensuring they are lawful and do not infringe any third-party rights.
Release of claims related to AI-generated content. To the maximum extent permitted by law, you hereby irrevocably release, waive, and discharge Spirit Street and its founders, owners, officers, directors, employees, contractors, agents, affiliates, licensors, suppliers, and service providers from any and all claims, demands, liabilities, damages, losses, costs, and expenses — known or unknown, present or future — arising out of or relating to (i) any prompt you submit, (ii) any AI-generated image, text, or other output produced in connection with your use of the Service, (iii) any alleged infringement of copyright, trademark, right of publicity, moral rights, or any other intellectual-property or related right arising from or associated with any such prompt or output, and (iv) any product you order that features any such output. You expressly assume all risk associated with requesting, generating, downloading, and/or ordering AI-generated content, including the risk that such content may resemble, duplicate, or incorporate protected third-party material.
13. Limitation of liability
To the fullest extent permitted by law, in no event will Spirit Street (including its founders, owners, officers, directors, employees, contractors, agents, affiliates, licensors, suppliers, and service providers) be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits or revenues, arising from or related to your use of the Service.
To the fullest extent permitted by law, the total liability of Spirit Street for any claim arising out of or relating to the Service or these Terms — including but not limited to any claim arising from AI-generated content alleged to infringe any copyright, trademark, right of publicity, or other intellectual-property or related right of any third party — will not exceed the greater of (a) the amount you paid to Spirit Street for the Service in the 12 months before the event giving rise to the claim, or (b) $100.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you. In such cases, Spirit Street’s liability will be limited to the maximum extent permitted by law.
14. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Spirit Street and its founders, owners, officers, directors, employees, contractors, agents, affiliates, licensors, suppliers, and service providers from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- Your User Content (including any prompt you submit and any design you generate, upload, edit, or order).
- Your use of the Service.
- Your violation of these Terms.
- Any alleged or actual infringement or misappropriation of intellectual-property or related rights of any third party, including (without limitation) copyright infringement, trademark infringement, trade-dress infringement, right of publicity or privacy violations, passing off, unfair competition, and any claim arising from a prompt or input that requested, referenced, described, or resulted in material resembling protected third-party content (including fictional characters, celebrities, logos, brands, or artwork), regardless of whether the resulting design was AI-generated, user-supplied, or a combination of both.
15. Termination
You may stop using the Service at any time. We may suspend or terminate access to the Service if we reasonably believe you’ve violated these Terms or if it’s necessary to protect the Service, users, or third parties.
Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnification) will survive.
16. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we’ll update the “Last updated” date and, where appropriate, provide additional notice within the Service. Your continued use after changes become effective means you accept the updated Terms.
17. Contact
Questions about these Terms? Email team@spiritstreet.ai.
